At Cheryle – Bridal & Couture, we are committed to providing a seamless and secure shopping experience for our valued customers. To ensure transparency and clarity regarding payments, we have developed this Payment Policy. Please read it carefully to understand how payments are processed when you choose to shop with us.
Accepted Payment Methods
We offer a variety of payment methods to cater to your convenience:
1. Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and more. Rest assured, your card information is encrypted and protected through industry-standard security protocols.
2. Bank Transfers: For customers who prefer bank transfers, we provide the necessary bank details upon request. Please note that bank transfer payments may take additional time to process.
3. Online Payment Gateways: We partner with trusted online payment gateways to offer you a secure and hassle-free payment experience. You can choose from a range of options, including PayPal and other regional gateways.
Payment Process
1. Order Placement: When you place an order on our website, the total amount due, including shipping fees (if applicable), will be clearly displayed during the checkout process.
2. Payment Authorization: Upon confirming your order, your chosen payment method will be authorized for the total order amount. Please note that this is not an actual charge; it is a pre-authorization to ensure the availability of funds.
3. Payment Confirmation: Once your payment is successfully authorized, you will receive an order confirmation email containing details of your purchase.
4. Payment Settlement: The authorized amount will be settled and charged to your selected payment method when your order is prepared for shipment.
Payment Security
Your payment security is of utmost importance to us. We employ robust security measures to protect your financial information during the payment process. Our website uses encryption technology to safeguard your credit card and personal data, ensuring that it remains confidential and secure.
Payment Verification
In some cases, we may need to verify the payment information provided to prevent fraudulent transactions. This verification process may involve requesting additional documents or contacting you for further information. We appreciate your cooperation in such instances, as it helps maintain the integrity of our payment system.
Payment Currency
All prices on our website are listed in United Arab Emirates Dirhams (AED), the official currency of the United Arab Emirates. If you are shopping from outside the UAE, please be aware that your bank or payment provider may apply exchange rates and additional fees.
Payment Disputes and Refunds
If you believe there is an error in your payment or have concerns about your purchase, please reach out to our customer support team promptly. We are dedicated to resolving any payment-related issues and ensuring your satisfaction.
Refund requests will be processed in accordance with our Refund Policy, which can be found on our website.
Changes to Payment Policy
We reserve the right to update and modify our Payment Policy as necessary. Any changes will be posted on our website, and the revised policy will apply to all future transactions.
By making a purchase on our website, you agree to abide by the terms and conditions outlined in this Payment Policy.
Should you have any questions or require further clarification regarding our payment processes, please do not hesitate to contact our customer support team. We are here to assist you and provide you with the best shopping experience possible.
Thank you for choosing Cheryle – Bridal & Couture.
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